Our Terms of Service

Last Updated: November 11, 2025

These Terms of Service ("Terms") govern your access to and use of the API services provided by Repliers ("we," "us," or "our"). By accessing or using our services, you ("Client," "you," or "your") agree to be bound by these Terms.

1. Service Description

Repliers provides API services for real estate data integration and management. Our services enable clients to access, integrate, and utilize real estate listing data in compliance with applicable MLS rules and regulations.

2. Client Obligations

By using our services, you agree to:

2.1 Compliance

• Use our API in compliance with your real estate board's VOW Data Feed Agreement, IDX Data Feed Agreement, MLS® Rules and Policies, or any alternative designations determined by your board
• Observe all other applicable policies and regulations

2.2 Security and Data Protection

• Implement measures and best practices to prevent your application from being scraped by third parties and bots (see our Security Best Practices)
• Store API authentication credentials securely and not share them with unauthorized third parties
• Not engage in or permit scraping, bulk downloading, or any other means of extracting data from our CDN that is not aligned with standard user requests as part of your application's functionality

2.3 Application Compliance

• Submit your application(s) to us and/or your real estate board (if required) for compliance screening prior to publishing or distributing
• Participate in periodic compliance checks performed by us and/or your real estate board (if required)

2.4 Payment Terms

• Provide payment within seven (7) days after an invoice is issued
• Understand that failure to pay may result in service suspension or termination

2.5 Exclusive Use

• Use our API services for your exclusive use only
• Not share, resell, or grant access to any other individuals, organizations, or third parties
• Understand that unauthorized sharing, resale, or access constitutes a material breach of these Terms

2.6 Technical Competency

• Possess and maintain the required standard of understanding, capability, and skill to effectively utilize, implement, and manage our REST API
• Ensure that your employees and representatives who interact with our personnel possess professional working proficiency in English (both written and verbal)

2.7 Data Deletion

• Delete any proprietary data obtained through use of our API in its entirety upon termination of this agreement
• Provide written confirmation of data deletion if requested

3. Data Privacy and Exclusivity

We will not use, share, or repurpose any proprietary data, information, or content you provide, including data accessed using your credentials, authentication tokens, or access keys, for the benefit of any other clients or third parties. All such data shall be used exclusively for providing services to you.

This restriction applies to both the original form of the data and any derived, aggregated, or transformed versions thereof. Upon termination of services, we will cease all use of such data and return or destroy it in accordance with applicable data handling requirements.

4. Usage Limitations and Fees

4.1 Basic Subscription

• Includes 1 million API requests per month
• Additional requests are charged per 1,000 requests following a linear rate structure aligned with the subscription price
• Example: If the standard subscription costs $149 per month, additional requests beyond 1 million are billed at $0.149 per 1,000 requests

4.2 Rate Limits

• Standard rate limit: 5 requests per second
• Rate limit increases may be requested and are subject to our review
• We may request an increase in monthly subscription cost to accommodate increased rate limits

4.3 Additional Features

• Text messaging features incur additional fees (see Twilio SMS Pricing)
• Add-on features incur additional costs added to your monthly subscription

5. Term and Termination

5.1 Term

These Terms remain in effect until terminated as follows:

5.2 Termination With Cause

Either party may terminate immediately if the other party breaches any term or condition of this agreement.

5.3 Termination Without Cause

• We may terminate upon not less than one (1) year prior written notice to you
• You may terminate upon not less than one (1) month prior written notice to us

6. Disclaimers and Limitations

6.1 Data Disclaimer

All data provided through our services is provided on an "AS IS" basis and without warranty or representation as to its accuracy or completeness.

6.2 Force Majeure

Neither party shall be liable for any delay or failure to perform obligations (other than payment obligations) where such delay or failure results from any act or failure to act beyond their reasonable control, provided timely written notice is given and commercially reasonable efforts are made to cure the delay.

7. Indemnification

Each party will defend, indemnify, and hold harmless the other party and its officers, directors, shareholders, members, affiliates, representatives, employees, agents, and assigns from and against any claims or actions of third parties, including costs and expenses (including reasonable attorneys' fees) incurred as a result of the indemnifying party's actions or failures to act under or in relation to these Terms.

8. Confidentiality

Both parties agree to maintain the confidentiality of the working relationship. Neither party shall disclose the existence or nature of the working relationship to any third party without prior written consent. This includes public announcements, marketing materials, client lists, or other communications that would reveal the existence of the working relationship. This obligation survives termination.

9. General Provisions

9.1 Notices

All notices shall be electronically submitted to the email addresses on file with both parties.

9.2 Assignment

Neither party may assign its rights or duties under these Terms without the prior written consent of the other party.

9.3 Governing Law

These Terms shall be construed and enforced in accordance with the laws of the Province of Ontario, Canada, except for its conflict of law provisions. Any disputes shall be resolved by binding arbitration pursuant to the rules and procedures of judicial dispute resolution.

9.4 Complete Agreement

These Terms constitute the complete understanding between the parties and supersede all prior understandings and agreements. Any waiver, modification, or amendment shall be effective only if in writing and signed by both parties.

9.5 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Repliers

169 Enterprise Blvd, Unit 300

Markham, ON, L6G 0E7

Canada

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Updated on: 11/11/2025