Setting Up Integrated Email Messaging With Repliers

Overview

Integrated email messaging from Repliers enhances user engagement by notifying them about significant events like new listings, sales, price changes, and home value updates. It also can facilitate direct communication between agents and clients for general communication and marketing automation. This guide will help you understand the requirements for setting up integrated email messaging with Repliers.

Requirements

Unique Domain/Subdomain: Choose a unique domain or subdomain (e.g., @alerts.mydomain.com) to avoid interference with your regular email operations.
DNS Configuration: You will need to create specific DNS records (MX and TXT) to configure and verify your chosen email domain.

Step-by-Step Setup Guide

Domain Selection

Decide whether you want to use a new domain or a subdomain of your existing domain for email alerts.
Ensure you have access to modify your domain's DNS settings.

For more detailed information on email domain requirements, please refer to our detailed article: Understanding Email Domain Requirements for Our Messaging Service.

DNS Configuration

MX Records: These records direct your emails to the mail servers for handling. Example: MX 10 mail1.repliers.com.
TXT Record: Used for verification purposes to confirm ownership of the domain. Example: TXT "v=spf1 include:repliers.com ~all"

The Repliers support team will provide the exact MX records and TXT records that need to be created once domain selection is complete.

Email Templates Configuration

Repliers provides of default email templates designed to cover common real estate communications, such as notifications about new listings, sales, price changes, and updates on home values. These templates are fully customizable, allowing you to tailor them to match your company’s branding and design style. If you wish to customize the templates contact support to obtain the templates.

Testing and Verification

Send test emails to ensure that the DNS settings are correct and emails are being delivered successfully.
Verify that all templates render correctly.

Support

If you encounter any issues during the setup process or have any questions, our support team is available to assist you.

Updated on: 29/11/2024