Overview

A 403 Forbidden response from the Estimates API means your account is not permitted to generate an estimate for that request.

Most 403s fall into one of these categories:

1) RESTimates is not enabled on your account (plan/add-on not activated)

2) The property is outside the authorized geographic boundaries for your account (market / MLS authorization restriction)

Understanding the Error

403 because RESTimates is not enabled

The 403 error occurs because:

• RESTimates is not included by default in plans
• The addon requires a separate upgrade and activation
• Your account lacks the necessary permissions to access the estimation endpoint

403 because the location is outside your authorized geographic boundaries

If the property is outside your authorized geographic boundaries, you will receive an error message containing the following message:

"The requested property valuation cannot be provided because the specified location falls outside of the geographic boundaries authorized for your account."

This means your account is authorized for RESTimates, but the specific property you're requesting falls outside the MLS markets or geographic regions your account has access to.

Requirements for RESTimates

To use RESTimates successfully, you need:

1. Plan Upgrade

RESTimates requires a specific addon that must be purchased and activated separately from your base plan.

2. MLS® Compatibility

Important: RESTimates functionality is subject to MLS® restrictions. Some MLS® Systems do not permit AI-powered property estimates, which means this feature may not be available in certain markets regardless of your plan level.

3. VOW Feed Required

RESTimates requires access to a VOW (Virtual Office Website) feed. This feature is not possible with certain IDX feeds that have limited data scope, as they don't provide the comprehensive property data necessary for accurate AI-powered estimates.

How to Resolve This Issue

Step 1: Review Our Pricing

Visit our pricing page to learn more about:

• Pricing for the RESTimates addon

Step 2: Contact Us

To activate RESTimates for your account:

• Contact us to discuss adding the RESTimates addon to your current plan
• We'll verify MLS® compatibility for your market
• We'll confirm whether your current data feed supports VOW requirements

What questions does this article answer?

• What does a 403 Forbidden error mean when calling the RESTimates endpoint?
• Why is RESTimates not available by default on all plans?
• What plan upgrade or addon is required to use RESTimates?
• How do MLS® restrictions affect whether RESTimates can be enabled in my market?
• Why is a VOW feed required for RESTimates, and why won't an IDX-only feed work?
• What steps do I take to resolve a 403 error and enable RESTimates on my account?
• Why am I getting a 403 error saying the location is outside my authorized geographic boundaries?

Updated on: 10/03/2026